Welcome to XiaoThemes Customer Service!
Stay updated with announcements, get answers from the community and share your feature suggestions with us.
If you need help Submit a Request, we don't reply support requests by email.
Keep in mind somethings:
- You will receive a reply to your request in 1-2 business day (monday-friday), be more patient in weekend (saturday - sunday) or holidays.
- Our Time Zone is GMT -3 - sometimes we can't reply really fast.
- If you need features - updates, keep in mind that if you send a big list can leave more time to get these updates.
- This support/forum system isn't mandatory in ThemeForest & isn't free for us, we created it to help users! Then, to help us to keep the support & themes updates, don't forget to rate our products with five-stars if you like it enough. - How to rate? See here - http://bit.ly/ICyEnY
Enjoy it, all the docs and FAQ are disponible in Docs Forum of respective theme, if you can't find a solution in the forum, please send a request ticket.